Shipping Policy

Thank you for shopping at VisionPoly Solutions LLC. This Shipping Policy outlines the shipping process and terms associated with your purchase.

Processing Time

Orders are typically processed and shipped within 1–5 business days from the date of purchase. Processing times may vary during peak seasons.

Shipping Methods

We offer the following shipping options:

Local Delivery

(San Francisco Bay Area, Greater Los Angeles, Orange County, Riverside, and Sacramento)

Delivery time: 1–4 days
Delivery fee: depends on distance from our locations in Irvine and San Jose

0–50 miles – $100
50–100 miles – $150

Standard Shipping

Delivery time: 2–5 days
Flat rate: $250

Please note: Delivery times are estimates and may vary based on your location, weather conditions, or carrier delays.

Shipping Address

Customers are responsible for providing an accurate shipping address. VisionPoly Solutions LLC is not responsible for items shipped to an incorrect or undeliverable address.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.

Damaged Items

If you receive a damaged item, please contact us immediately. Provide clear photos of the damaged item and its packaging so we can initiate an investigation with the carrier.